Each item from Rustic Red Door is hand-crafted by select American Craftsmen (predominantly Amish) who take great care in building heirloom-quality furniture. You’ll observe this in every characteristic of our distinctive, solid wood pieces.
Because we stand by your investment, our One Year Limited Warranty extends to the original purchaser and covers its craftsmanship and construction from the date of delivery. If there is a defect with the material or construction, we will repair or replace the item. (See Defective or Damaged Item below)
As solid wood breathes, it expands and contracts with normal temperature and humidity changes. These fluctuations will not affect the integrity or beauty of your furniture. However, extreme humidity, high or low, and exposure to extreme heat sources can affect solid wood furniture; therefore, proper care and use are essential for preserving your rights under this warranty. Please follow these guidelines:
For long-lasting protection, we apply a catalyzed polyurethane finish as our standard finish. This will stand up to general household use including spills, warm/cold plates, and cups*.
Commercial Use: For heavy use and commercial applications, we offer urethane and oil finishes at an additional cost. Ask us for further details about these heavy use/commercial finish options.
This warranty does not cover:
Because we stand by your investment, our One Year Limited Warranty extends to the original purchaser and covers its craftsmanship and construction from the date of delivery. If there is a defect with the material or construction, we will repair or replace the item. (See Defective or Damaged Item below.)
This warranty does not cover:
Contact our Customer Service Representative immediately.
** See HOW TO CLEAN POWDER-COATED METAL under FAQ/General Information.