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Here's How the Design Process Works
Select the Item You Want to Customize
Complete the ITEM CUSTOMIZATION INQUIRY form (link below) and include as many details as possible.
You'll Hear From One of Our Design Experts
If we need clarification about your customization, one of our designers will contact you via phone or email so we can give you an accurate quote. (We will help you design your custom furniture piece from the ground up or make adjustments and changes to an existing product. We'll walk with you through all of your options including wood types, finishes, dimensions, etc. and communicate with you through every step.)
Well Worth the Wait
Once all the design details are determined, our select woodworkers will handcraft your item to heirloom-quality standards. Depending on the product being customized, delivery can take up to 18 weeks, but our customers have said their finished piece was well worth the wait!
Almost all of the furniture you see on our site is customizable. Dining tables, dining chairs, buffets, hutches, benches, beds, and more can be designed and built according to your family's specific needs and design style.
Not sure if we customize what you're looking for? Ask us! We've created other custom residential andcommercial projects including live edge bar tops, barnwood trim, countertops, cabinetry, and barnwood walls.
No. We offer an initial 30-minute complimentary visit over the phone through Facetime or Skype, to help you decide the right piece for your room. While considering many factors including your life circumstances, we can help you determine the right size and shape for your furniture piece(s). We want each one to work well for you and last a lifetime!
The length of time it takes to create a custom piece depends on what you want to get customized. Certain items can take 4-8 weeks. Larger furniture like dining tables and hutches will typically take 12-18 weeks.
During your appointment, we will give you an estimated time of delivery. You'll have plenty of time to set up your home so your custom item is ready to be enjoyed as soon as it arrives.
All of our furniture items are crafted to heirloom quality. What does that mean? For us, this means that we prioritize quality throughout the whole process - from idea to delivery in your home.
Our expert designers are equipped to help you make the best decisions for your wants and needs in your ideal furniture piece. We have great relationships with the woodworkers that prioritize quality of their handcrafted work and material to give you an heirloom-quality piece to cherish.
We’re here to help you determine every detail of what you’re looking for in a custom table. Through our conversations, we’ll consider the ideas from your Pinterest boards or other inspiration, as well as your room size and your family’s specific needs when we design the right table for your home. Our Dining Table Guide is a wonderful resource that will help answer many common questions. Sign up here to get your free guide.
Most of our hand-welded, American-Steel bases are interchangeable depending on the style of the table. And our wooden table bases can be used with a wide variety of tops. Our expert design consultants are able to guide you to the right combination of top and base so your table meets all of your family's needs.
If you have an idea for a custom base, we can probably make it! Our designers can also give unique, one-of-a-kind ideas for your base.
Tables can be designed and built to accommodate your family or guests -no matter the number. Generally, dining tables are 30"H; rectangular tables have standard widths of 42"-48". (See the chart below for seating capacities.)
We started as an online company and have a lot of experience shipping all throughout the US. For our larger items, we prefer to deliver only to the lower 48 states; however, we would consider requests for shipping outside the lower 48 states.
We believe in the old adage: "You get what you pay for." Each of our pieces, handcrafted from top-quality, solid wood and steel materials by select woodworkers in Ohio, is proof. They are designed and built to heirloom quality and are made to last a lifetime. You won’t find yourself purchasing another table because of a flawed design or shoddy workmanship. Instead, you’ll be able to pass your investment down to the next generation and beyond!
Do not place your new wooden furniture in direct sunlight. Over time, UV rays can bleach and damage the integrity of the wood.
Place your wooden furniture away from heat sources such as fireplaces, radiators, or heating vents. Regular exposure to heat will eventually dry and warp the wood.
Avoid significant fluctuations in temperature and humidity which cause the wood to expand and shrink. Use a dehumidifier or humidifier to maintain a more stable climate. The ideal climate for wooden furniture is a consistent 60-80˚F and 30-60% humidity, all year.
Use placemats, tablecloths, trivets, and coasters for tables. While our wooden furniture has a durable finish, heat and moisture can cause damage to any wood surface.
Avoid the use of rubber and plastics on wooden furniture. As plastics break down, they can bleach their color onto the wood’s surface and chemically damage the finish.
Maintenance and Cleaning
Dust your wooden furniture frequently. Dust with the grain of the wood to maintain the integrity of the natural wood design.
Microfiber cloths are best at trapping dirt but any soft cloth can be used to dust your furniture. Refold the cloth often to avoid redepositing dust back onto the surface.
Avoid spray polishes. Repeated use causes a build-up of the polish which dulls the surface of your furniture.
Consistently use the same type of polish on your wooden furniture. Using a wax-based polish and an oil-based polish interchangeably can result in a cloudy or streaked appearance on your wood finish.
Only use cleaning products that are designed for the finish applied to your particular piece of wood. When in doubt, a soft cloth moistened with water and a drop of detergent will adequately clean most wooden surfaces. To regularly clean a frequently used wooden surface, such as a dining table, a mixture of 1 tablespoon of distilled white vinegar to 1 cup of water will help remove normal daily residue.
Never saturate your wooden surfaces. When using a moistened wet cloth to clean your wood, immediately rinse and dry the surface when you are finished.
Powder-coated metals may be cleaned with a clean, damp cloth.